Situated in Newcastle-upon-Tyne, the hotel is close to Newcastle-upon-Tyne Civic Centre, Quayside, and Grey's Monument. St. James Park Stadium and the city centre are about 1 km away and Baltic Centre for Contemporary Art is just 3 km from the hotel.Renovated in 2011, this modern city hotel offers several facilities including conference/meeting rooms and small meeting rooms. Business services and wedding services can be provided. The hotel is fully air-conditioned and offers 116 guest rooms as well as a lobby with 24-hour reception and check-out services, a hotel safe, and lift access to the upper floors. It also has a cafe, bar/lounge and a restaurant. Internet access is available and guests arriving by car may leave their vehicle in the car park. Room and laundry services are offered for additional fees.Each room features an en suite bathroom with a shower, bathtub and hairdryer, a double or king-size bed and individually regulated air conditioning and heating. Other in-room amenities include a direct dial telephone, satellite TV, Internet access, a safe, ironing set and tea and coffee making facilities.A continental breakfast buffet is served each morning and guests may select their lunch and dinner from set menus. À la carte options are also available for dinner.