Location The hotel is a 10-minute drive from Richmond underground station, which offers direct access to the centre of London. The centre of Brentford is some 15 minutes away on public transport. Kew Gardens are some 3.8 km away. Heathrow Airport is within a 15-minute drive of the hotel (12 km away). Facilities This boutique guesthouse is a wonderful home, full of beauty and magnificence, as well as great paintings and furniture. It features the most modern services and facilities, including wireless Internet access throughout the hotel and guest parking, amongst others. There are 137 rooms in total at this city hotel that was fully renovated in 2010. Guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access to the upper floors. Guests can enjoy drinks and snacks in the café and bar, and dine in the restaurant. Further facilities include air conditioning, a TV lounge, room service and a laundry service. Rooms All of the rooms are en suite with a shower, bath and hairdryer. Standard in-room amenities include a king-size bed, direct dial telephone, satellite/cable TV, a radio, hi-fi, Internet access, a safe, minibar and ironing set. The air conditioning is individually regulated. Sports/Entertainment Guests are invited to take a refreshing dip in the indoor swimming pool, work out in the gym, or work up a sweat in the hot tub, sauna and steam room. Guests can also treat themselves to a soothing massage or spa treatment. Meals Both lunch and dinner are offered à la carte and from various set menus. Payment American Express, Diners Club, JCB, MasterCard and VISA are accepted as payment methods.