The hotel is situated on Queens Road opposite Albert Park Lake. It is a short tram ride away from Melbourne's central business district and Crown entertainment complex. Melbourne Airport is some 25 km away. The hotel has a total of 180 rooms. It has a 24-hour check-in/out service, café, restaurant, conference facilities, access, and laundry services. All rooms are equipped with facilities such as individually adjustable air conditioning and heating, TV, and a safe. They also include hairdryer, telephone, radio, minibar, mini-fridge, tea making facilities and ironing set. The health club offers a sauna, spa, gym and indoor swimming pool. Live entertainment is offered at the cocktail bar. The hotel is located less than a 5-minute walk to the number 25 tram stop on St Klda Road, which runs directly to and from the city.